Subject: Ticket Assigned - Conversation with aditi kedia
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 21:23:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aditi kedia aditi kedia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aditi kedia Bot:  Hi Aditi Kedia ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  526039039            01:11 AM, 16th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:12 AM, 16th Dec                     aditi kedia                    I received my last order which i wNt to return. But my account stilll shows that the order has not been delievered yet.           01:12 AM, 16th Dec                     aditi kedia                    So i m not able to place a return request of the same           01:13 AM, 16th Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           01:13 AM, 16th Dec                     aditi kedia                             01:15 AM, 16th Dec                     aditi kedia                    951833383           01:15 AM, 16th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:16 AM, 16th Dec                     aditi kedia                    Ok           01:17 AM, 16th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           01:17 AM, 16th Dec                     aditi kedia                    Okay. Please do it soon because i m travelling and then i will not be able to return the package.           01:18 AM, 16th Dec                   Abdulqader                   we will be on touch with you and contact you on your email           01:18 AM, 16th Dec                   Abdulqader                   Is ther anything else may I assist you with?           01:19 AM, 16th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:22 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3614961