Subject: Ticket Assigned - Conversation with blesilla
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 20:34:33 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with blesilla blesilla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  blesilla Bot:  Hi Blesilla ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may t
 ake an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566390580            12:27 AM, 16th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:28 AM, 16th Dec                     blesilla                    Hi I just order and my amount got debited from my Account and then I got message from Centrepoint saying transaction 
 rejected           12:29 AM, 16th Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           12:29 AM, 16th Dec                     blesilla                    Ok           12:31 AM, 16th Dec                     blesilla                    #8119415102           12:31 AM, 16th Dec                     blesilla                    Order number           12:31 AM, 16th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           12:31 AM, 16th Dec                     blesilla                    Ok           12:32 AM, 16th Dec                   Abdulqader                   Your payment for order 8119415102is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           12:32 AM, 16th Dec                     blesilla                    Ok           12:32 AM, 16th Dec             
       Abdulqader                   Is ther anything else may I assist you with?           12:33 AM, 16th Dec                     blesilla                    Will I get a email on this or sms           12:33 AM, 16th Dec                   Abdulqader                   You will get both SMS and email           12:33 AM, 16th Dec                     blesilla                    Ok thanks           12:33 AM, 16th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:33 AM, 16th Dec                     blesilla                    You too           12:34 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3614850