Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 16:24:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear Team,

This is with regards to the order in the trailing email - Order #9512403332

I ordered these items for my mother online however unfortunately the sizes
didn't turn out right and none of the tops fit her. I was able to
sucessfully process the return online for all the items except one, where i
didnt get a return option - " Bossini Embroidered V-neck Blouse with Long
Sleeves". Can you please check why this didnt get processed? Kindly advise
how to proceed on returning this item as well. Thank you.

Best regards,
Ritika Aswani

On Fri, Nov 26, 2021 at 12:24 PM Centrepoint <[email-masked]>
wrote:

> Here’s what you need to do next.
> 
> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Babyshop
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Lifestyle
> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Splash
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoe
> Mart
> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Offers
> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Clearance
> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> We’ve received your return request.
>
> Hi Ritika Aswani, thank you for getting in touch with us. Here’s how your
> return 1001683397 for order 9512403332 will work.Our delivery partner
> will pick up your return in around 2-5 business days.
> *Order Details *
>
> Item
>
> Description
>
> Total Price
> *SPLASH*
> Bossini Solid Crew Neck Top with 3/4 Sleeves
> Color: Pink
> Size: XL
> Quantity: 1 AED 15.6
> *SPLASH*
> Sustainable Striped T-shirt with Long Sleeves and Boat Neck
> Color: Blue
> Size: 16
> Quantity: 1 AED 21.06
> *SPLASH*
> Skinny Fit Striped Top with V-neck and Long Sleeves
> Color: Multicolour
> Size: 16
> Quantity: 1 AED 24.18
> *SPLASH*
> Sustainable Embellished Detail Top with Round Neck and Long Sleeves
> Color: Green
> Size: 16
> Quantity: 1 AED 28.08
> *SPLASH*
> Printed Top with V-neck and Flared Sleeves
> Color: Blue
> Size: 16
> Quantity: 1 AED 28.08
> *SPLASH*
> Iconic Embellished Neck T-shirt with Cap Sleeves
> Color: White
> Size: 16
> Quantity: 1 AED 28.08
> *SPLASH*
> Sustainable Solid Cowl Neck Top with Long Sleeves
> Color: Blue
> Size: 16
> Quantity: 1 AED 30.42
> *SPLASH*
> Textured High Neck Sweater with Long Sleeves
> Color: Green
> Size: 16
> Quantity: 1 AED 31.2
> *SPLASH*
> Iconic Textured Short Sleeves Top with Button Detail and Pockets
> Color: Red
> Size: 16
> Quantity: 1 AED 35.1
> *SPLASH*
> Embellished High Neck Sweater with Long Sleeves
> Color: Brown
> Size: 16
> Quantity: 1 AED 35.1
> *SPLASH*
> Sustainable Solid High Low Top with Long Sleeves and Mandarin Collar
> Color: Red
> Size: 16
> Quantity: 1 AED 39
> *SPLASH*
> Iconic Printed Top with 3/4 Sleeves and Tie Ups
> Color: Multicolour
> Size: 16
> Quantity: 1 AED 38.22
> *SPLASH*
> Slim Fit Solid Top with Mandarin Collar and 3/4 Sleeves
> Color: Pink
> Size: 16
> Quantity: 1 AED 24.18
>
> Total *AED 378.3*
> 1. Box up your return
>
> Please include the invoice, price tags and any warranty information.
> 2. Hand over your return
>
> Our delivery partner will pick it up from your doorstep.
> 3. Receive your refund
>
> This will be issued after we receive your products in our warehouse and
> conduct a quality check.
> Here's how your refund works:
>
>    - If you’ve paid by Cash on Delivery, your refund will be credited to
>    your My Credit balance under your account.
>    - Refunds to your Credit Card or Debit Card may take 4-15 business
>    days to process.
>    - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent
>    will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>
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>
> *Call us on 800-MYCP (800-6927).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

-- 
Best regards,
Ritika Aswani

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3462659