Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Dec 2021 07:25:48 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">I have still not received the items<br><div>Utkarsh</div>
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<div>On Tue, 7 Dec 2021, 12:06 Utkarsh Gupta, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Whether I will get my order.<div dir="auto"><br></div>
<div dir="auto">Otherwise please cancel the same abd refund my amount<br><br><div dir="auto">Utkarsh</div>
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<div dir="ltr" class="gmail_attr">On Mon, 6 Dec 2021, 15:38 Utkarsh Gupta, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Still not received.<br><br><div>Utkarsh</div>
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<div dir="ltr" class="gmail_attr">On Sun, 5 Dec 2021, 14:43 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Utkarsh​,</div>
<div dir="ltr">​</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Thank you for contacting us.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial' dir="ltr">We are truly sorry to hear that\. This is surely not the experience we want our customers to have when they shop with us.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial' dir="ltr">We take matters like these very seriously. We have now forwarded the feedback to our team and they are surely going to take a strict action on this.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial' dir="ltr">We are very sorry to disappointed you with our level of service, and we will make sure not to repeat this experience in future times.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Thank you for your understanding and patience.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Again, please accept our sincere apologies for this.</div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><br style="box-sizing:border-box"></div>
<div style='box-sizing:border-box;margin:0px;color:rgb(36,36,36);font-family:"Segoe UI",system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial' dir="ltr">Your Friends,<br style="box-sizing:border-box">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3526886