Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 19:33:15 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  588863185 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9517139466 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:23 PM, 08th Dec                     hi                    Ordered on 2nd dec still haven’t received           11:24 PM, 08th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:25 PM, 08th Dec                     hi                    Hi           11:25 PM, 08th Dec                     hi                    Been waiting too long for the delivery           11:25 PM, 08th Dec                     hi                    Please check           11:25 PM, 08th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           11:26 PM, 08th Dec                     hi                    Yes please           11:26 PM, 08th Dec                   Abdulqader                   Kindly confirm the phone number 971588863185           11:27 PM, 08th Dec                     hi                    Yes it’s correct           11:27 PM, 08th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:28 PM, 08th Dec                     hi                    Yeah already 2 tickets are registered and yet no response           11:28 PM, 08th Dec                     hi                    Is it possible to check with the logistics department           11:29 PM, 08th Dec                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:30 PM, 08th Dec                     hi                    I hope the same, can you please give me rough date of delivery?           11:31 PM, 08th Dec                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap           11:31 PM, 08th Dec                     hi                    Ok           11:32 PM, 08th Dec                     hi                    Thank you           11:32 PM, 08th Dec                     hi                    Will be waiting for the reply on delivery           11:32 PM, 08th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:32 PM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3571023