Subject: Ticket Assigned - Conversation with akmaljabeen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 00:36:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with akmaljabeen akmaljabeen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  akmaljabeen Bot:  Hi Akmaljabeen ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by
  card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556501401            04:07 AM, 08th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:07 AM, 08th Dec                     akmaljabeen                    I have returned some item from my last order and money is not credited           04:08 AM, 08th Dec                   Abdulqade
 r                   We request you to please share with us your exact order number so that we assist you with this accordingly.           04:09 AM, 08th Dec                     akmaljabeen                    #9515301201           04:10 AM, 08th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           04:10 AM, 08th Dec                     akmaljabeen                    Okay           04:11 AM, 08th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           04:11 AM, 08th Dec                     akmaljabeen                    Ok           04:12 AM, 08th Dec                   Abdulqader                   Is ther anything else may I assist you with?           04:12 AM, 08th Dec                   Abdulqader                   It was a pleasure 
 to assist you. Thank you for shopping with us.  Have a wonderful day.           04:35 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3563191