Subject: Ticket Assigned - Conversation with asma ibrahim
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 22:05:41 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with asma ibrahim asma ibrahim                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  asma ibrahim Bot:  Hi Asma Ibrahim ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9515822596 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543430552            01:55 AM, 08th Dec   
                   asma ibrahim                    Ok           01:55 AM, 08th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:56 AM, 08th Dec                     asma ibrahim                    Hi, i collected my order today           01:56 AM, 08th Dec                     asma ibrahim                    But its not complete           01:56 AM, 08th Dec                     asma ibrahim                    I ordered 3 glass bottle           01:56 AM, 08th Dec                     asma ibrahim                    Instead i got only 2           01:56 AM, 08th Dec                     asma ibrahim                    And i have been charged for 3 bottles           01:56 AM, 08th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:57 AM, 08th Dec                     asma ibrahim                    Sure           01:57 AM, 08th D
 ec                   Abdulqader                   fter checking your order, we found out that your order has been delivered completely           02:00 AM, 08th Dec                     asma ibrahim                    But i did not received full order           02:01 AM, 08th Dec                     asma ibrahim                    I have checked the bag           02:01 AM, 08th Dec                     asma ibrahim                    It only have 2 bottles in it           02:01 AM, 08th Dec                     asma ibrahim                    1 pink and 1 white           02:01 AM, 08th Dec                     asma ibrahim                    I have ordered 2 white 1 pink           02:01 AM, 08th Dec                   Abdulqader                   Kindly provide us the full name of item.           02:02 AM, 08th Dec                     asma ibrahim                    https://www.babyshopstores.com/ae/en/p/163053165           02:03 AM, 08th Dec                   Abdulqader                  
  We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:04 AM, 08th Dec                     asma ibrahim                    Oki           02:04 AM, 08th Dec                     asma ibrahim                    Thanks           02:04 AM, 08th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:05 AM, 08th Dec                     asma ibrahim                    U too           02:05 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3562983