Subject: Ticket Assigned - Conversation with mohammed farhan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 21:28:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammed farhan mohammed farhan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammed farhan Bot:  Hi Mohammed Farhan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9518007853 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503649259            01:18 AM, 08th D
 ec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:19 AM, 08th Dec                     mohammed farhan                    my order not processed mail came           01:19 AM, 08th Dec                     mohammed farhan                    can u check           01:19 AM, 08th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:20 AM, 08th Dec                     mohammed farhan                    oke           01:20 AM, 08th Dec                   Abdulqader                   we have checked and it appears that the following order number: (9518007853) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: (9518021285).  The payment has been captured only once from y
 our account which is for the new successfully placed order.           01:21 AM, 08th Dec                     mohammed farhan                    So still is process or not process           01:22 AM, 08th Dec                     mohammed farhan                    how long take time to get items           01:23 AM, 08th Dec                   Abdulqader                   Please note that the order has been confirmed by number (9518021285)           01:23 AM, 08th Dec                   Abdulqader                   Please note the delivery time frame is 2 business days           01:24 AM, 08th Dec                     mohammed farhan                    so in App it will updates automatic or manually it wil update           01:25 AM, 08th Dec                   Abdulqader                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           01:26 AM, 08th Dec                   Abdulqader                   Is the
 re anything else may I assist you with?           01:26 AM, 08th Dec                     mohammed farhan                    thanks bro           01:27 AM, 08th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:27 AM, 08th Dec                     mohammed farhan                    Thank you           01:28 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3562900