Subject: Ticket Assigned - Conversation with ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 19:19:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Customer:  Okkkk Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Ahmed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4617826052 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:57 PM, 07th Dec                     ahmed                    Hloo           11:00 PM, 07th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:00 PM, 07th Dec                     ahmed                    Hi           11:01 PM, 07th Dec                     ahmed                    I want to know wht happened to my order??           11:01 PM, 07th Dec                     ahmed                    Case it said we didn't respond we it came           11:01 PM, 07th Dec                     ahmed                    But no order came to our house           11:01 PM, 07th Dec                     ahmed                    We have been wait today full           11:02 PM, 07th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           11:02 PM, 07th Dec                   Abdulqader                   We have attempted to contact you on the registered mobile number (+97450708635) to deliver your order, but the mobile was switched off.   Please provide us with an alternative mobile number to avoid the cancellation of your order. ​ We request you to please confirm with us address (house number - street name - neighborhood - city - District name) in order to be updated.           11:03 PM, 07th Dec                     ahmed                    Same address but please update the contact numbers+97477602004 to           11:05 PM, 07th Dec                     ahmed                    ???           11:07 PM, 07th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           11:09 PM, 07th Dec                     ahmed                    Hlooo           11:11 PM, 07th Dec                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you           11:11 PM, 07th Dec                     ahmed                    Ok           11:11 PM, 07th Dec                     ahmed                    Can I get to know the exact time the order will come           11:12 PM, 07th Dec                   Abdulqader                   in the first Will update your number as you know delivery time frame is 1 business day           11:13 PM, 07th Dec                     ahmed                    Ok           11:15 PM, 07th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:16 PM, 07th Dec                     ahmed                    Can I get the delivery man number ??           11:16 PM, 07th Dec                     ahmed                    Hloo??           11:16 PM, 07th Dec                   Abdulqader                   You can also track the order via the LMG website through the following link:  (https://bit.ly/3v0Daf7) Through the tracking number: (FC1207211000739)           11:16 PM, 07th Dec                     ahmed                    Okk           11:17 PM, 07th Dec                     ahmed                    Update my number ok           11:17 PM, 07th Dec                   Abdulqader                   ok for sure           11:18 PM, 07th Dec                   Abdulqader                   Is there anything else may I assist you with?           11:18 PM, 07th Dec                     ahmed                    No thx u for the help           11:18 PM, 07th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:19 PM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3562404