Subject: New Reply Received - My Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Dec 2021 18:24:10 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  My Account  Ticket comment <div class="ydpa8547635yahoo-style-wrap" style="font-family:bookman old style, new york, times, serif;font-size:16px">
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<div dir="ltr"><b>The Support Team again,</b></div>
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<div dir="ltr"><b>It seems that you did not have the time to read my below reply to your previous</b></div>
<div dir="ltr"><b>email, thus, confirms to me that you are really living on an unknown different planet.</b></div>
<div dir="ltr"><b>Spare a few minutes to read my reply to your nonsense and stop wasting my time</b></div>
<div dir="ltr"><b>with your bla bla bla. Get busy with something else.</b></div>
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<div>From: Anis Henoud &lt;[email-masked]&gt;</div>
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<b>To:</b> Centrepoint &lt;[email-masked]&gt;</div>
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<b>Sent:</b> Tuesday, December 7, 2021, 12:19:39 PM GMT+3</div>
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<b>Subject:</b> Re: [#3503639] - My Account</div>
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<div dir="ltr">The support team,</div>
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<div dir="ltr">I am sure that you the support team are living on a different planet.</div>
<div dir="ltr">The reason for saying this is that the refund has been made on the 2nd of December 2021</div>
<div dir="ltr">and the amount of KD 31.200 has been already credited to my bank account and you were still </div>
<div dir="ltr">insisting that the amount was not captured by Landmark Group. Pitty you!!!!!!</div>
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<div dir="ltr">I am sorry to say that you should go and find another job because you are not qualified</div>
<div dir="ltr">for this particular assignment. I'm sure that you gonna feel shame if you go through the</div>
<div dir="ltr">content of your below email where you mentioned the following on December 5, 2021,</div>
<div dir="ltr">( 3) days after the refund was actioned.</div>
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<span><span style="font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><b><font color="#cd232c">We'd like to confirm you that order (8113424172) has not been placed successfully as the payment from your credit card used has been unsuccessful. ( u must improve your English as well)</font></b></span></span><br>
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<div dir="ltr"><span><span style="font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><b><font color="#cd232c"><br></font></b></span></span></div>
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<div><div dir="ltr">My regards are definitely not addressed to you but to the department who realized the facts</div></div>
<div dir="ltr">of this misunderstanding and did what should have been done a while ago.</div>
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<div>Anis HENOUD</div>
<div id="ydp80bad6f9yiv7784566599ydpf9192b4byui_3_16_0_ym19_1_1519201310699_1995" style="margin:0in 0in 0.0001pt;background-color:rgb(255, 255, 255)" class="ydp80bad6f9yiv7784566599ydpf9192b4byiv8151129886MsoNoSpacing"><span id="ydp80bad6f9yiv7784566599ydpf9192b4byui_3_16_0_ym19_1_1519201310699_1994" style="font-size:14pt" class="ydp80bad6f9yiv7784566599ydpf9192b4byiv8151129886yui_3_7_2_19_1360235346613_84">Executive Director</span></div>
<div id="ydp80bad6f9yiv7784566599ydpf9192b4byui_3_16_0_ym19_1_1519201310699_1996" style="margin:0in 0in 0.0001pt;background-color:rgb(255, 255, 255)" class="ydp80bad6f9yiv7784566599ydpf9192b4byiv8151129886MsoNoSpacing"><span id="ydp80bad6f9yiv7784566599ydpf9192b4byui_3_16_0_ym19_1_1519201310699_2001" style="font-size:14pt" class="ydp80bad6f9yiv7784566599ydpf9192b4byiv8151129886yui_3_7_2_19_1360235346613_85"> </span></div>
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                    On Sunday, December 5, 2021, 02:35:16 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Anis,</div>
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<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Thank you for reaching out to us.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">We'd like to confirm you that order (8113424172) has not been placed successfully as the payment from your credit card used has been unsuccessful.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div dir="ltr" style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Hence if the amount has been deducted we request you to raise objection to your bank and they will check &amp; assist you about the refund.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Do place a new order again with us so we will be able to confirm &amp; deliver it you.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Feel free to get in touch with us for further assistance.</div>
<div style="color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
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<div><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Your friends,</span></div>
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<span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">The</span><span> </span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">S</span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">upport Team</span>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3503639