Subject: New Reply Received - لم يصل الطلب
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 10:19:55 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  لم يصل الطلب  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Dears,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Please find attached email sent to you yesterday</span></div>
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<div class="MsoNormal" style="line-height:150%"><b><span style='font-size:9.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:#1F497D'>Best Regards,</span></b></div>
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<div class="MsoNormal" style="line-height:150%"><b><span style='font-size:9.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:black'>Frances Gaddi</span></b></div>
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<span style='font-size:9.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:black'>Customer Support Executive</span><span style='font-size:9.0pt;line-height:150%;font-family:"Calibri",sans-serif;color:#1F497D'></span>
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<div class="MsoNormal" style="margin-bottom:12.0pt;line-height:150%"><span style='font-size:9.0pt;line-height:150%;font-family:"Verdana",sans-serif;color:black'>Tel.   +965 1881881
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint [mailto:[email-masked]]
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<b>Sent:</b> Monday, December 6, 2021 1:12 PM<br>
<b>To:</b> KWI Customer Support &lt;[email-masked]&gt;; Farah Humaidan &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; [email-masked]<br>
<b>Subject:</b> Fwd: [#3535927] - لم يصل الطلب</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Need POD<br>
Order Date : Dec 1, 2021<br>
Order ID: 8116902454<br>
Tracking ID: 100078247050</span></div>
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Assistance Required: Need Urgent POD</span></div>
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Issue Description: The order was shipped from our side on 12/2/21 and as per shipa website the order delivered to customer on 12/4/21, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID.<br>
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Regards,<br>
Ebrahim Hageb</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">3535927:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043284606758'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3535927