Subject: New Reply Received - Order number 9516841666
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Dec 2021 03:10:00 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order number 9516841666  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Support Team</div>
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Thank you very much for your reply and action you plan however kindly replace the Pajama with same size with cotton material and long sleeve or credit my credit card the money with many thanks.</div>
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Note that normally i do check any piece of cloth i do buy before clean but i have trusted Max will not happen such thing.</div>
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Regards</div>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Fares Hassouneh</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
050 6112902</div>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, December 5, 2021 12:31 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3543583] - Order number 9516841666
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<div dir="ltr">Hi Fares,<br>
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We apologize for the inconvenience caused to you.<br>
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This is clearly not the experience we want our customers to have when they shop with us. <br>
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Please consider this a rare exception. Whenever a customer places an order, it goes through the quality check process. Our quality check professionals always checks if the items are in good shape or not. <br>
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We have now taken your valuable feedback and shared it with the concerned team. They are going to make sure that this doesn't happen with you in your future purchases.<br>
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Feel free to get in touch with us for further assistance. Please let us know about your feedback.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3543583