Subject: Ticket Assigned - Conversation with shamsheer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 20:54:10 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shamsheer shamsheer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shamsheer Bot:  Hi Shamsheer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8116430423 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  009655300007            12:35 AM, 05th Dec                   Abd
 ulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:38 AM, 05th Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           12:41 AM, 05th Dec                     shamsheer                    Yes           12:43 AM, 05th Dec                     shamsheer                    I am waiting for a call           12:43 AM, 05th Dec                   Abdulqader                   I will be happy to help you.           12:44 AM, 05th Dec                     shamsheer                    But i am not happy           12:45 AM, 05th Dec                   Abdulqader                   Please provide us with more details about your inquiry so we can further assist you.           12:46 AM, 05th Dec                     shamsheer                    I order the item on 29th November, its already 6 days if u cant deliver the item soon plz cancel it I will try another shop    
        12:48 AM, 05th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           12:49 AM, 05th Dec                     shamsheer                    You can check my old order that I purchase 2 to 3times in a month.           12:50 AM, 05th Dec                   Abdulqader                   Kindly confirm your phone number 96555300007           12:51 AM, 05th Dec                     shamsheer                    Yes           12:51 AM, 05th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:51 AM, 05th Dec                   Abdulqader                   Is there anything else may I assist you with?           12:52 AM, 05th Dec                     shamsheer                    I am waiting           12:53 AM, 05th Dec                 
     shamsheer                    Thank you for your response           12:53 AM, 05th Dec                   Abdulqader                   Will be contacting you by your email.           12:53 AM, 05th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:53 AM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3536269