Subject: Ticket Assigned - Conversation with abdullah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 20:05:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah abdullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdullah Bot:  Hi Abdullah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  05444000104            11:51 PM, 04th Dec                     abdullah                    Hi there I need to ask about my return process           11:52 PM, 04th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:52 PM, 04th Dec                     abdullah                    When I will receive my money back           11:53 PM, 04th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           11:54 PM, 04th Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           11:55 PM, 04th Dec                     abdullah                    Ok           11:55 PM, 04th Dec                     abdullah                    9514154909           11:55 PM, 04th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           11:56 PM, 04th Dec                     abdullah                    Ok           11:57 PM, 04th Dec                   Abdulqader                   Please confirm whether your returns have been collected by the courier team.           11:58 PM, 04th Dec                     abdullah                    There is 5 item collected           11:59 PM, 04th Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:00 AM, 05th Dec                   Abdulqader                   Is there anything else may I assist you with?           12:01 AM, 05th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:05 AM, 05th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3536080