Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 04 Dec 2021 14:21:36 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear splash, </div>
<div dir="auto"><br></div>
<div dir="auto">      Any update on this? Still no one contacted </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 27 Nov 2021 at 10:41 PM Sayed Fawas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Any update on this?</div>
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<div dir="ltr" class="gmail_attr">On Fri, 26 Nov 2021 at 6:43 PM Sayed Fawas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Last two item not collected yet and that’s what my complaint is. </div>
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<div dir="ltr" class="gmail_attr">On Thu, 25 Nov 2021 at 5:30 PM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div>Hi Sayed,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We have checked your order (9514017522), and as per our records the item (Lee Cooper Round Neck Round Neck Sustainable Blouse) only was collected from you, we would like to inform you that we have processed the refund of amount (AED  23.40) on (11/23/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">Could you please confirm whether if the rest two items were collected or not so that we can assist you as it should.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3454640