Subject: Ticket Assigned - Conversation with feroz
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 15:10:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with feroz feroz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  feroz Bot:  Hi Feroz ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may 
 take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522181875            06:55 PM, 03rd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           06:56 PM, 03rd Dec                     feroz                    Hello i am feroz           06:57 PM, 03rd Dec                     feroz                    I requested for my order return           06:57 PM, 03rd Dec        
              feroz                    But still the product not returned           06:58 PM, 03rd Dec                     feroz                    When the product will return           06:58 PM, 03rd Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           06:59 PM, 03rd Dec                     feroz                    9514865742 order number           07:00 PM, 03rd Dec                   Abdulqader                   Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           07:03 PM, 03rd Dec                     feroz                    Greenscope steel industries..infront of lulu exchange, near acasia hotel  al hamra ras al khaimah           07:05 PM, 03rd Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your quer
 y to the concerned team and will be in touch with you asap to assist you in resolving this concern.           07:05 PM, 03rd Dec                     feroz                    Its been more than 7 days completed... please look this matter and resolve the issue as early as possible           07:06 PM, 03rd Dec                     feroz                    Plz           07:06 PM, 03rd Dec                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you asap4           07:08 PM, 03rd Dec                     feroz                    Ok           07:08 PM, 03rd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:10 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3526517