Subject: Ticket Assigned - Conversation with sharid
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Dec 2021 14:14:07 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharid sharid                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sharid Bot:  Hi Sharid ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566602875            05:56 PM, 03rd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:59 PM, 03rd Dec                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           06:02 PM, 03rd Dec                     sharid                    Hallo           06:02 PM, 03rd Dec                     sharid                    I have two return requests           06:03 PM, 03rd Dec                     sharid                    No response from company           06:03 PM, 03rd Dec                     sharid                    About return procedures           06:03 PM, 03rd Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           06:03 PM, 03rd Dec                     sharid                             06:04 PM, 03rd Dec                     sharid                    2 orders from max           06:04 PM, 03rd Dec                     sharid                             06:05 PM, 03rd Dec                     sharid                    8114391900 and 8113848518           06:06 PM, 03rd Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           06:07 PM, 03rd Dec                     sharid                    Ok           06:08 PM, 03rd Dec                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           06:08 PM, 03rd Dec                     sharid                    Contad number 66602875           06:08 PM, 03rd Dec                     sharid                    Abraj mobiles , fintas block 3 street 11 , ahmadi           06:09 PM, 03rd Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           06:10 PM, 03rd Dec                   Abdulqader                   Is ther anything else may I assist you with?           06:10 PM, 03rd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:13 PM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3526109