Subject: New Reply Received - delay delivery! ORDER NUMBER 9514369816
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Dec 2021 17:14:58 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  delay delivery! ORDER NUMBER 9514369816  Ticket comment <div dir="auto">I do not understand the limited of access of all Unlike to other shopping centre online. It’s been almost 2-3 weeks now but my delivery hasn’t been arrived yet!</div>
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<div dir="auto">It’s been Nth time telling you the number to contact on delivery. And now you’re telling to pls update the number in my profile. Well, I’ve been trying to update the mobile number in my acct but it’s not working! See the attached image!</div>
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<div dir="auto">AGAIN. THE MOBILE NUMBER TO CONTACT WITH UPON DELIVERY 0568871989!</div>
<div dir="auto">Maybe I will receive my delivery by 2022??</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzY3ODQzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8ZDEJzNiOfoutlh9vTwcY2LfnYXTBDvy3qITv6SXpVg" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Dec 2, 2021 at 9:06 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div dir="ltr"> Hi Glaiza,</div>
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<span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.</span><div></div>
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<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.</span></div>
<div><span style="box-sizing:border-box;word-break:break-word"> </span></div>
<div><span dir="ltr" style="box-sizing:border-box;word-break:break-word">We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse and its in transit.</span></div>
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<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We thank you for your understanding and cooperation.</span></div>
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<span style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></span><div></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,system-ui,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">The Support Team </span></div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Glaiza Mae Gevero, RN,CPC</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3499200