Subject: Ticket Assigned - Conversation with ilse
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 02 Dec 2021 13:46:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ilse ilse                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ilse Bot:  Hi Ilse ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9516261815 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  545551474            05:37 PM, 02nd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:37 PM, 02nd Dec                     ilse                    Hi. I would like to know when will I’ll be receiving my order           05:38 PM, 02nd Dec                     ilse                    The  order number is 9516261815. I would really appreciate your help           05:39 PM, 02nd Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           05:39 PM, 02nd Dec                     ilse                    Ok           05:39 PM, 02nd Dec                   Abdulqader                   Kindly confirm your phone number 971545551474           05:40 PM, 02nd Dec                     ilse                    That’s correct           05:40 PM, 02nd Dec                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:40 PM, 02nd Dec                     ilse                    Thank you           05:41 PM, 02nd Dec                   Abdulqader                   Is ther anything else may I assist you?           05:43 PM, 02nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:46 PM, 02nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3519730