Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 13:06:10 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>This is the receipt</div>
<img class="ymail-preserve-class inline-image-guid-CE3684F6-D8D9-4283-B1D8-97750A107E31 rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzA3MzIxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.x3u-mkf99e2V1DhY5oxrXfNb3RTkwrOyVzmEJtd1EKQ" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, November 30, 2021, 8:07 PM, Mimi Lagura &lt;[email-masked]&gt; wrote:</div>
<blockquote class="iosymail">
<div id="yiv7003398699"><div>
Hi i want to return this one item now, because there is a damage at the right back strap of the bra,its not properly aligned and i cannot use this one.The left side back strap is good,the tailor make a mistakes in stitching,so i need to return.<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzA3MzIyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zYFpVnIVG_lY8HeRuxbkVlMkbWB72TKF0BG6qvSFaLE" alt="Inline image" style="width:100%" class="yiv7003398699ymail-preserve-class yiv7003398699inline-image-guid-C92E2099-4720-429D-B093-CA422078C5D0 yiv7003398699rte-inline-saved-image"><div><br></div>
<span id="yiv7003398699yahoo-rte-cursor-span"></span><div><br></div>
<div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzA3MzIyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._9GL0eQtOV-fMIeukuJZfBkhL9idncXBlqQprzNvsUA" alt="Inline image" style="width:100%" class="yiv7003398699ymail-preserve-class yiv7003398699inline-image-guid-07121562-141F-434F-A8E9-FC878F6EE231 yiv7003398699rte-inline-saved-image"><div><br></div>
<div><br></div>
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4MzA3MzIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fdrPB5i2DOakpDEnxQdzDaYFPNtNicRiFRUNj19pNkY" alt="Inline image" style="width:100%" class="yiv7003398699ymail-preserve-class yiv7003398699inline-image-guid-00D662AD-FA31-4A80-8CC4-E150DCD813D4 yiv7003398699rte-inline-saved-image"><div><br></div>
<br><br><br><a rel="noreferrer" target="_blank" href="https://overview.mail.yahoo.com/?.src=iOS">Sent from Yahoo Mail for iPhone</a><br><br><div id="yiv7003398699yqt67639" class="yiv7003398699yqt2746238131">
<div style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0" class="yiv7003398699yahoo-quoted-begin">On Tuesday, November 30, 2021, 2:32 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
<blockquote class="yiv7003398699iosymail">
<div id="yiv7003398699"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div id="yiv7003398699yqtfd37425" class="yiv7003398699yqt0803720764">
	</div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div id="yiv7003398699yqtfd75920" class="yiv7003398699yqt0803720764">Hi Mitchie,</div>
<br><br>Thank you for shopping with us.<br> <br>We are truly sorry to hear that  however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:<br> <br>·You can contact our customer support team on  800-6927  to book a return and to be notified of the refund amount based on our return policy.<br>·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.<br>·You can now drop off your return to any (Centrepoint) store across the Qatar.<br> <br>Here’s what you need to do.<br> <br>·Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Centrepoint) store in the Qatar.<br>·Hand over your return: An authorized staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br>·Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br> <br>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.<br> <br>Feel free to get in touch with us for further assistance.<br> <br>Your friends,<br>The Support Team</div></div></div>

	

<div id="yiv7003398699yqtfd91203" class="yiv7003398699yqt0803720764">

</div>
</div></div></div>
<blockquote></blockquote>
</blockquote>
</div>
</div></div>
<blockquote></blockquote>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3494094