Subject: Ticket Assigned - Conversation with faizul
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 01:03:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with faizul faizul                    Bot:  Hi again! Bot:  Please enter your name Customer:  faizul Bot:  Hi Faizul ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9515198207 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:53 AM, 30th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:54 AM, 30th N
 ov                     faizul                    Hi how are you sir ?           04:54 AM, 30th Nov                     faizul                    I would  like to cancel my order sir           04:54 AM, 30th Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           04:55 AM, 30th Nov                     faizul                    Sure sir           04:55 AM, 30th Nov                   Abdulqader                   We are sorry that we can not cancel your order The order will be automatically canceled if not collected within 14 days and the amount will be reversed after 4-15 days.           04:56 AM, 30th Nov                   Abdulqader                   Is there anything else may I assist you with?           04:57 AM, 30th Nov                     faizul                    Sir ,I have placed that order earlier,unfortunately I dint receive till today           04:59 AM, 30th Nov                     faizul                   
  I was informed i would receive within 2 days           04:59 AM, 30th Nov                     faizul                    But dint got it till today           04:59 AM, 30th Nov                     faizul                    So I do request to cancel immediately           05:00 AM, 30th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           05:00 AM, 30th Nov                     faizul                    Sure sir           05:01 AM, 30th Nov                     faizul                    971 509811393           05:01 AM, 30th Nov                   Abdulqader                   Is there anything else may I assist you with?           05:01 AM, 30th Nov                     faizul                    Here's my contact no sir           05:01 AM, 30th Nov                     faizul                    No sir   
         05:01 AM, 30th Nov                     faizul                    Can I have rolla branch no sir ?           05:01 AM, 30th Nov                     faizul                    In case           05:01 AM, 30th Nov                   Abdulqader                   Will be contact in your email.           05:02 AM, 30th Nov                     faizul                    Sure sir           05:02 AM, 30th Nov                     faizul                    Thank you           05:02 AM, 30th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:02 AM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3496602