Subject: Ticket Assigned - Conversation with muhammad atif usman
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 29 Nov 2021 01:25:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with muhammad atif usman muhammad atif usman                    Bot:  Hi again! Bot:  Please enter your name Customer:  muhammad atif usman Bot:  Hi Muhammad Atif Usman ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564037453            05:22 AM, 29th Nov                     muhammad atif usman                    I want to cancel my order           05:22 AM, 29th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:22 AM, 29th Nov                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           05:22 AM, 29th Nov                     muhammad atif usman                    Hi iwa           05:22 AM, 29th Nov                     muhammad atif usman                    9516290161           05:23 AM, 29th Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           05:23 AM, 29th Nov                     muhammad atif usman                    Yes pls no issu           05:23 AM, 29th Nov                   Abdulqader                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           05:24 AM, 29th Nov                     muhammad atif usman                    Ok           05:24 AM, 29th Nov                   Abdulqader                   Is ther anything else may I assist you with?           05:24 AM, 29th Nov                     muhammad atif usman                    No thanks           05:24 AM, 29th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:24 AM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3486790