Subject: Ticket Assigned - Conversation with ivy
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 27 Nov 2021 21:00:38 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ivy ivy                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ivy Bot:  Hi Ivy ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9514842672 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:50 AM, 28th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:50 AM, 28th Nov                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           12:54 AM, 28th Nov                     ivy                    Hi. My items came yesterday but i was not home to receive it so i told the delivery mam to bring today but it's not  come. Now i received msg that my order was not delivered necause i rejected it           12:55 AM, 28th Nov                   Abdulqader                   ​Please provide us with your full contact number and address in order to be updated (house number - street name - neighborhood - city)           12:55 AM, 28th Nov                     ivy                    Im not rejected ot because no one came today to bring it           12:56 AM, 28th Nov                     ivy                    0565852387           12:56 AM, 28th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:57 AM, 28th Nov                     ivy                    Flat 802 lahori massala restaurant bldg tourist club area behind emirate plaza hotel           12:58 AM, 28th Nov                     ivy                    Thank you           12:58 AM, 28th Nov                   Abdulqader                   Will be contact you by your email to solve your issue asap.           12:58 AM, 28th Nov                     ivy                    Inshallah.thanks           12:58 AM, 28th Nov                   Abdulqader                   Is ther anything else may I assist you with?           12:59 AM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3476509