Subject: Ticket Assigned - Conversation with omer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 23:10:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with omer omer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  omer Bot:  Hi Omer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9513781773 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567222688            03:05 AM, 27th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           03:05 AM, 27th Nov                     omer                    You’re welcome           03:06 AM, 27th Nov                     omer                    When I visit to Centrepoint WTC they said my order is received I didn’t received my order… I’m trying to contact you from almost 3-4 days by no response..           03:07 AM, 27th Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           03:08 AM, 27th Nov                     omer                    obviously you have documents or details who collect the order… please give me the details           03:08 AM, 27th Nov                   Abdulqader                   Please note that order No. ( 9513781773 ) has been collected from the store on 11/20/21.           03:09 AM, 27th Nov                     omer                    Yeah sure please check it           03:09 AM, 27th Nov                     omer                    This is my complaint I didn’t collect it           03:10 AM, 27th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:10 AM, 27th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3467928