Subject: Ticket Assigned - FW: We have received your response for KW Customer E-Com Complaint Form
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 26 Nov 2021 21:37:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  FW: We have received your response for KW Customer E-Com Complaint Form Dear Team,
Please find the below Jot Form Raised, this customer did not receive her Refund Money KD 14.900, Since March 6-3-2021, kindly look into this matter & resolve it asap. Customer visited our location in a very angry mood for so much delay of refund process.

Thanks &Regards
Arun Rajput
Operations In-Charge
MCP Avenues
97518371

From: Jotform <[email-masked]>
Sent: Friday, November 26, 2021 10:30 PM
To: Arun Taranath Rajput <[email-masked]>
Subject: We have received your response for KW Customer E-Com Complaint Form

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KW Customer E-Com Complaint Form

Name
Dina Elshaer
Phone Number
51701668
Order ID
8240208641
Customer Email
[email-masked]
Store Code
21123
Store Manager Mobile Number’
(00965) 97518371
Store Email
[email-masked]
customer complaining
Refund
complaint summary
Dear Team,
Please be informed that this customer did not receive her refund money KD 14.900. since 6-3-2021, Customer Name Dina Alshayer.Mobile Number 51701668 / 51009018.Amount KD 14.900. Customer Email Address [email-masked], kindly refund customer money in her Knet Bank Account.
Please record or discrete customer refund complaint, we will arrange call back to customer
Dear Team,
Please be informed that this customer did not receive her refund money KD 14.900. since 6-3-2021, Customer Name Dina Alshayer.Mobile Number 51701668 / 51009018.Amount KD 14.900. Customer Email Address [email-masked], kindly refund customer money in her Knet Bank Account.
Order Date
03/06/2021
priority
3
Callback Required?
Yes

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3467301