Subject: Ticket Assigned - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 23 Nov 2021 17:45:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request.  Hello,

Kindly be informed that until now no one has come to pick up these items and I went to the shops but all refused to refund since it has been now more than 14 days and it was an online order.

I need to know what’s happening!!

________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Max Fashion <[email-masked]>
Sent: Thursday, October 28, 2021 9:29:50 AM
To: Fatema ALr. <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
Download our apps now
[ios icon]<https://itunes.apple.com/kw/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>      [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>
iPhone<https://itunes.apple.com/kw/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>  Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

Women<https://www.maxfashion.com/kw/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Men<https://www.maxfashion.com/kw/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Girls<https://www.maxfashion.com/kw/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Boys<https://www.maxfashion.com/kw/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Shoes<https://www.maxfashion.com/kw/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en> Inspiration<https://www.maxfashion.com/kw/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_KW_en>

We’ve received your return request.

Hi Fatema ALr., thank you for getting in touch with us. Here’s how your return 1001506553 for order 8107596343 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN21YGSLS02PURPLELIGHT-WN21YGSLS02-MXWIN21270721_01-2100.jpg?v=1]
MAX
Graphic Print Sleepshirt with Round Neck and Long Sleeves
Color: Purple
Size: 5-6 yrs
Quantity: 1
KWD 1.8
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN21OGSLS02PURPLELIGHT-WN21OGSLS02-MXWIN21130721_01-2100.jpg?v=1]
MAX
Graphic Print Knee Length Sleepshirt with Round Neck and Long Sleeves
Color: Purple
Size: 9-10 yrs
Quantity: 1
KWD 2.2
[https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.lmsin.net/max/WN21OGSLS02PURPLELIGHT-WN21OGSLS02-MXWIN21130721_01-2100.jpg?v=1]
MAX
Graphic Print Knee Length Sleepshirt with Round Neck and Long Sleeves
Color: Purple
Size: 15-16 yrs
Quantity: 1
KWD 2.2

Total   KWD 6.2
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3437184