Subject: Ticket Assigned - Conversation with refund inquiry please
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 21:10:21 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with refund inquiry please refund inquiry please                    Bot:  Hi again! Bot:  Please enter your name Customer:  refund inquiry please Bot:  Hi Refund Inquiry Please ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  951380026 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544472829            12:43 AM, 23nd Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:44 AM, 23nd Nov                     refund inquiry please                    Hello           12:44 AM, 23nd Nov                     refund inquiry please                    I’m inquiring about a refund for return items           12:44 AM, 23nd Nov                     refund inquiry please                    They were already picked up by the courier few days ago           12:44 AM, 23nd Nov                     refund inquiry please                    From 2 different orders           12:45 AM, 23nd Nov                     refund inquiry please                    Hello?           12:45 AM, 23nd Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           12:45 AM, 23nd Nov                     refund inquiry please                    Ok           12:46 AM, 23nd Nov                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           12:46 AM, 23nd Nov                     refund inquiry please                    They are two order numbers and I returned sone of the items because they did not fit well           12:46 AM, 23nd Nov                     refund inquiry please                             12:48 AM, 23nd Nov                     refund inquiry please                             12:48 AM, 23nd Nov                     refund inquiry please                             12:48 AM, 23nd Nov                     refund inquiry please                             12:49 AM, 23nd Nov                     refund inquiry please                    Did you get that ?           12:50 AM, 23nd Nov                     refund inquiry please                    Hello????           12:51 AM, 23nd Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           12:53 AM, 23nd Nov                     refund inquiry please                    You need to say that earlier           12:53 AM, 23nd Nov                     refund inquiry please                    I’ll wait           12:53 AM, 23nd Nov                   Abdulqader                   According to the registered data for order No. 9511841103  , the products have not been received. In the event that the products have already been returned, please provide us return tracking or return receipt           12:56 AM, 23nd Nov                     refund inquiry please                    He did not give me anything           12:57 AM, 23nd Nov                     refund inquiry please                    He took the items and left           12:57 AM, 23nd Nov                     refund inquiry please                    He took 3 items           12:58 AM, 23nd Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:58 AM, 23nd Nov                     refund inquiry please                    Ok, when will I expect a call?           12:58 AM, 23nd Nov                     refund inquiry please                    ?           01:01 AM, 23nd Nov                   Abdulqader                   Will contact you by your to solve your issue asap.           01:02 AM, 23nd Nov                     refund inquiry please                    Yes when? Tomorrow? After tomorrow?           01:03 AM, 23nd Nov                   Abdulqader                   within 24-48 hours .           01:03 AM, 23nd Nov                     refund inquiry please                    Ok           01:03 AM, 23nd Nov                     refund inquiry please                    Thanks           01:03 AM, 23nd Nov                     refund inquiry please                    Can you send this chat to my email please?           01:04 AM, 23nd Nov                   Abdulqader                   We request you to allow us for sometime .           01:05 AM, 23nd Nov                   Abdulqader                   Will contact you by this eamil [email-masked]           01:06 AM, 23nd Nov                   Abdulqader                   Is ther anything else may I assist you with?           01:06 AM, 23nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:10 AM, 23nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3433958