Subject: Ticket Assigned - Conversation with francis yadla
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 20:57:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with francis yadla francis yadla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  francis yadla Bot:  Hi Francis Yadla ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8113782630 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555219192            12:36 AM, 23nd Nov                     francis yadla                    Ok           12:36 AM, 23nd Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:40 AM, 23nd Nov                     francis yadla                    Hi           12:40 AM, 23nd Nov                     francis yadla                    I received this message from centre point : Hi, We were unable to deliver your order 8113782630 on 2021-11-22 19:19:26, reason: Order rejected by customer.           12:42 AM, 23nd Nov                     francis yadla                    I didn’t reject this order .. and no one called me .. since 2 days waiting for it .           12:44 AM, 23nd Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           12:44 AM, 23nd Nov                   Abdulqader                   Kindly confirm if this your correct number 96555219192           12:45 AM, 23nd Nov                     francis yadla                    Yes           12:45 AM, 23nd Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:48 AM, 23nd Nov                   Abdulqader                   Is ther anything else may I assist you?           12:48 AM, 23nd Nov                     francis yadla                    When can I receive my order..?           12:49 AM, 23nd Nov                     francis yadla                    Your delivery service is very poor.. I feel.           12:52 AM, 23nd Nov                   Abdulqader                   We truly sorry for that Will contact you by email to slove your issue asap           12:52 AM, 23nd Nov                     francis yadla                    I will wait for that           12:53 AM, 23nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:53 AM, 23nd Nov                     francis yadla                    Thank you.           12:54 AM, 23nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3433908