Subject: Ticket Assigned - Conversation with edward oseen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 20:42:00 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with edward oseen edward oseen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  edward oseen Bot:  Hi Edward Oseen ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9512658146 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567027281            12:28 AM, 23nd Nov           
         Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:35 AM, 23nd Nov                     edward oseen                    Hi           12:36 AM, 23nd Nov                     edward oseen                    Need to know the status of my order           12:36 AM, 23nd Nov                     edward oseen                    Order #9512658146           12:36 AM, 23nd Nov                     edward oseen                    was on 13 Nov 2021 - 08:12 PM           12:36 AM, 23nd Nov                     edward oseen                    with no updates           12:36 AM, 23nd Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           12:37 AM, 23nd Nov                     edward oseen                    I am planning to travel to UK on Friday night           12:37 AM, 23nd Nov                   Abdulqader                   We sincerely apologize for any inc
 onvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:37 AM, 23nd Nov                   Abdulqader                   Is ther anything else may I assist you?           12:37 AM, 23nd Nov                     edward oseen                    Please           12:37 AM, 23nd Nov                     edward oseen                    no thanks           12:37 AM, 23nd Nov                     edward oseen                    have good night           12:37 AM, 23nd Nov                     edward oseen                    Bye           12:37 AM, 23nd Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:41 AM, 23nd Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3433830