Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 22 Nov 2021 06:54:28 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="ltr">good morning,<div><br></div>
<div>Reminder for the previous mail.</div>
<div>No action has been taken, I feel it was done intentionally, not by mistake.</div>
<div><br></div>
<div>Thanks. </div>
<div><br></div>
<div><br></div>
<div><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Nov 18, 2021 at 10:58 AM Mirza Physio &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div dir="ltr">
<div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">
<span style="font-size:12pt;font-family:Arial,sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Good
morning,</span><span style='font-size:12pt;font-family:"Times New Roman",serif'></span>
</div>

<div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif"> </span></div>

<div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">There was no delay in
the delivery, some items were not the ones I ordered. Please verify the items,
I want to exchange them with the one's I ordered. </span></div>

<div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif"> Please make the arrangements as soon as possible s i have to travel to my country.</span></div>

<div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">Thanks. </span></div>
<div><br></div>
<div><table border="1" cellspacing="0" cellpadding="0" style="border-collapse:collapse;border:none">
 <tbody>
<tr>
  <td width="47" style="width:44.75pt;border:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">Nu</span></div>
  </td>
  <td width="217" style="width:266.9pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">Actual Ordered Item</span></div>
  </td>
  <td width="207" style="width:246.1pt;border-top:1pt solid windowtext;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:none;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">Delivered ITem</span></div>
  </td>
 </tr>
 <tr>
  <td width="47" style="width:44.75pt;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:1pt solid windowtext;border-top:none;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">1</span></div>
  </td>
  <td width="217" style="width:266.9pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">
<strong><span style="font-size:10pt;font-family:Helvetica,sans-serif;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Kappa Slim Fit Printed T-shirt with Crew Neck
  and Short Sleeves</span></strong><span style="font-size:10pt;font-family:Helvetica,sans-serif"></span><br>
  <span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(61,70,72);background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Color: Grey</span><span style="font-size:10pt;font-family:Helvetica,sans-serif"></span><br>
  <span style="font-size:10.5pt;font-family:Helvetica,sans-serif;color:rgb(61,70,72);background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">Size: L</span><span style="font-size:12pt;font-family:Arial,sans-serif"></span>
</div>
  </td>
  <td width="207" style="width:246.1pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">White Shirt</span></div>
  </td>
 </tr>
 <tr>
  <td width="47" style="width:44.75pt;border-right:1pt solid windowtext;border-bottom:1pt solid windowtext;border-left:1pt solid windowtext;border-top:none;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">2</span></div>
  </td>
  <td width="217" style="width:266.9pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">
<b><span style="font-size:12pt;font-family:Arial,sans-serif">Kappa Slim Fit
  Printed T-shirt with Crew Neck and Short Sleeves</span></b><span style="font-size:12pt;font-family:Arial,sans-serif"><br>
  Color: Grey<br>
  Size: M</span>
</div>
  </td>
  <td width="207" style="width:246.1pt;border-top:none;border-left:none;border-bottom:1pt solid windowtext;border-right:1pt solid windowtext;padding:0in 5.4pt">
  <div class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif">White Shirt</span></div>
  </td>
 </tr>
</tbody>
</table></div>
<div><font><b> </b></font></div>
</div>
<div dir="ltr"><br></div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Thu, Nov 18, 2021 at 8:58 AM Splash &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div dir="ltr"><div dir="ltr">
<div dir="ltr">Hi Mirza,</div>
<div><br></div>
<div dir="ltr">We are contacting you regarding your order with id: 9512924627, we have received the update from our concerned team that your order has been collected from you on<span style="white-space:pre-wrap" dir="ltr">  </span>11/17/21 2:01 PM.</div>
<div><br></div>
<div>We know that there was a delay in your order and we are really sorry for the inconvenience caused to you. Please be assured as we have forwarded this issue to our concerned team and they are going to make sure that you will not face such issues in your future purchase.</div>
<div><br></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>
<div dir="ltr"><div><br></div></div>
</div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3389620