Subject: Ticket Assigned - Conversation with parkash
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 21 Nov 2021 23:07:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with parkash parkash                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  parkash Bot:  Hi Parkash ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9514265695 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523916837            02:50 AM, 22st Nov                     parkash       
              ??           02:51 AM, 22st Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:51 AM, 22st Nov                     parkash                    dear           02:52 AM, 22st Nov                     parkash                    i ordered on 20 of nov           02:52 AM, 22st Nov                     parkash                    i want to know when i will get this order?           02:52 AM, 22st Nov                     parkash                    because i have flight tomorrow at 6pm           02:52 AM, 22st Nov                     parkash                    for pakistan           02:52 AM, 22st Nov                     parkash                    i need this order till 2 pm is it possible           02:53 AM, 22st Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           02:53 AM, 22st Nov                     parkash             
        sure           02:53 AM, 22st Nov                     parkash                    its already shipped           02:53 AM, 22st Nov                   Abdulqader                   Please note the delivery time frame is 2-3 business days           02:53 AM, 22st Nov                     parkash                    it means tomorrow i will not receive this order ?           02:54 AM, 22st Nov                   Abdulqader                   delivery time frame is 2-3 business days           02:55 AM, 22st Nov                     parkash                    but its written there you will receive your order on 22 nov           02:55 AM, 22st Nov                     parkash                    after shipping how long it takes           02:55 AM, 22st Nov                     parkash                    i can collect the same order from nearest store ?           02:56 AM, 22st Nov                   Abdulqader                   we are sorry to inform you that as per our policy we won't be able
  to change your delivery mode           02:56 AM, 22st Nov                     parkash                    what you can do for me           02:57 AM, 22st Nov                     parkash                    i need favour from your side           02:57 AM, 22st Nov                     parkash                    thats why i contacted customer care           02:57 AM, 22st Nov                     parkash                    before i ordered i receive order within 22 hours i thought delivery will be fast this time also           02:58 AM, 22st Nov                   Abdulqader                   The delivery frame time is written before you complete your order.           03:00 AM, 22st Nov                   Abdulqader                   Is ther anything else may I assist you?           03:01 AM, 22st Nov                     parkash                    brother its 22 nov written there           03:02 AM, 22st Nov                     parkash                    ok i must delivered on 22 nov becau
 se time frame is written there           03:03 AM, 22st Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:03 AM, 22st Nov                   Abdulqader                   Is ther anything else may I assist you?           03:03 AM, 22st Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:07 AM, 22st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3424498