Subject: Ticket Assigned - Conversation with burhan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 20 Nov 2021 16:59:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with burhan burhan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  burhan Bot:  Hi Burhan ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-1
 5 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96569660610            08:34 PM, 20th Nov                     burhan                    ?           08:35 PM, 20th Nov                   mayar                   Hi Burhan,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help 
 you.           08:38 PM, 20th Nov                     burhan                    ?           08:38 PM, 20th Nov                     burhan                    Hi           08:38 PM, 20th Nov                     burhan                    When my refund will be processed           08:39 PM, 20th Nov                     burhan                    8111753178           08:40 PM, 20th Nov                     burhan                    ?           08:41 PM, 20th Nov                     burhan                    ?           08:44 PM, 20th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           08:47 PM, 20th Nov                     burhan                    Hello           08:49 PM, 20th Nov                     burhan                    ??           08:49 PM, 20th Nov                   Abdulqader                   I will be happy to help you.           08:50 PM, 20th Nov                     burhan                
     Waiting for my refund           08:51 PM, 20th Nov                     burhan                    Any update           08:52 PM, 20th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           08:52 PM, 20th Nov                     burhan                    When           08:53 PM, 20th Nov                   Abdulqader                   Will contact you by your email           08:54 PM, 20th Nov                     burhan                    Ok           08:54 PM, 20th Nov                   Abdulqader                   Is ther anything else may I assist you?           08:55 PM, 20th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           08:59 PM, 20th Nov                                          View conversa
 tion in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3413136