Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 20 Nov 2021 01:51:16 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Good day! 
Hi,

Please check this order number #8113379520, kindly note as per the customer care instructions we need to return and place again the order , under 162297524 instead of 3 pieces I received only 2 and under 162003049 instead of 3 piecesg I received only 1 pc. I choose pick up because if near to my place. This return items they need only to replace and now they need to charge me 2kd for delivery charge? Please call me to my number before you deliver the items. 60653229 thank you. Im mad to warehouse team why they need to send to the store, they know the items incomplete? 
Regards DOMINADOR SINUTO 

Sent from Yahoo Mail for iPhone

On Friday, November 19, 2021, 5:26 PM, Centrepoint <[email-masked]> wrote:

 [email-masked] ([email-masked]) is not on your Guest List | Approve sender | Approve domain
 
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Thank you for submitting your Click & Collect return request

Hi DOMINADOR SINUTO, you’re almost there! You can finish returning these products in a few easy steps:
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1. Update your pick-up address 
 
 Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address. 
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2. Confirm your pick-up
 
Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
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3. Hand over your return
 
Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
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4. Receive your refund
    
   -  Your products will take 3-5 business days to reach our warehouse. 
   -  We'll take 1 business day to conduct a quality check. 
   -  Your refund will be issued in 2-7 business days after the quality check. 
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Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3404225