Subject: New Reply Received - Re:
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 19 Nov 2021 15:06:04 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re:   Ticket comment <div dir="ltr">Dear Team </div>
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<div dir="ltr">Please advise on the below ASAP !</div>
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<div>On 18 Nov 2021, at 3:18 AM, Hani Ali &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Dear Splash</div>
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<div dir="ltr">First, i have checked out as guest when i ordered the item. Second, why don’t you simply refund the amount to my credit card?</div>
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<div dir="ltr">Please advise ! </div>
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<br><blockquote>On 18 Nov 2021, at 1:03 AM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">Hi Hani ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (BHD <span style="white-space:pre" dir="ltr"> </span>3.6 ) in your my credit wallet.You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3389380