Subject: Ticket Assigned - Conversation with leonard
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 19:06:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with leonard leonard                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  leonard Bot:  Hi Leonard ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9513545707 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0527841157            10:56 PM, 18th Nov                   Abdulqader 
                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:57 PM, 18th Nov                     leonard                    Hi, just want to inquire regarding my order           10:57 PM, 18th Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           10:58 PM, 18th Nov                     leonard                    Upon purchasing, it said that all items will be delivered today but unfortunately only 1 item came.           10:58 PM, 18th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:58 PM, 18th Nov                   Abdulqader                   Is ther anything else may I assist you?           10:59 PM, 18th Nov                     leonard                    Please confirm when
  it will be really deliver to us           11:00 PM, 18th Nov                     leonard                    So we can plan and not to wait on the said date           11:00 PM, 18th Nov                   Abdulqader                   We have forwarded your query to the concerned team and will be in touch with you by your email           11:00 PM, 18th Nov                   Abdulqader                   Is ther anything else may I assist you?           11:03 PM, 18th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:06 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3399809