Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 18 Nov 2021 18:17:29 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:  /startOver Bot:  Please enter your number Customer:
   0097433131390            09:52 PM, 18th Nov                     hello                    O           09:52 PM, 18th Nov                     hello                    Ok           09:52 PM, 18th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:53 PM, 18th Nov                     hello                    My order should be arrived today at 2pm           09:53 PM, 18th Nov                     hello                    But no one contact me           09:53 PM, 18th Nov                     hello                    And it almost 9 now           09:54 PM, 18th Nov                   Abdulqader                   Could you please share your order number so that I can assist you further?           09:55 PM, 18th Nov                     hello                    Ok           09:56 PM, 18th Nov                     hello                    4613618263           09:59 PM, 18th Nov                   Abdulqade
 r                   We request you to allow us for sometime to check your order.           10:00 PM, 18th Nov                   Abdulqader                   Is this your phone number ( 97433131390 )           10:00 PM, 18th Nov                     hello                    Yess           10:01 PM, 18th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:03 PM, 18th Nov                     hello                    Okay           10:04 PM, 18th Nov                     hello                    Iam waiting           10:04 PM, 18th Nov                   Abdulqader                   Is ther anything else may I assist you?           10:06 PM, 18th Nov                     hello                    No thank u           10:09 PM, 18th Nov                   Abdulqader                   It was a pleasure to
  assist you. Thank you for shopping with us.  Have a wonderful day.           10:11 PM, 18th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3399471