Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 17 Nov 2021 07:50:53 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an addi
 tional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971569421234            09:34 PM, 16th Nov                     hi                    Ok           09:34 PM, 16th Nov                     hi                    H           09:35 PM, 16th Nov                     hi                    Hi i have a voucher of 100/aed i didt use it but its while applying the voucher its saying it could not redeem           09:36 PM, 16th Nov                   Mazen           
         Hi, thank you for contacting us. This's Mazen We would be happy to help you.           09:38 PM, 16th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:38 PM, 16th Nov                     hi                    Hi, Abdul i have a voucher of voucher of 100/aed while applying the voucher message showing it could not redeem           09:40 PM, 16th Nov                     hi                    Anyone is there ?           09:42 PM, 16th Nov                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           09:43 PM, 16th Nov                     hi                    Payment was not processed yet           09:44 PM, 16th Nov                   Abdulqader                   could you please share the voucher with error           09:47 PM, 16th Nov                     hi                    Voicher 
 = CA9-3G6L-1PTK-CG65-T           09:50 PM, 16th Nov                   Abdulqader                   Kindly let us know from where you get this voucher           09:51 PM, 16th Nov                     hi                             09:51 PM, 16th Nov                     hi                    I get this voucher in afternoon with the game in centrepoint app           09:52 PM, 16th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:54 PM, 16th Nov                   Abdulqader                   Is ther anything else may I assist you?           09:55 PM, 16th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:58 PM, 16th Nov                                          View conversation in Freshchat htt
 ps://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3381937