Subject: New Reply Received - more than one month, didn't receive my money yet
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 19:36:20 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  more than one month, didn't receive my money yet  Ticket comment <div dir="auto">I got same email with same words 3 weeks ago ,and still didn't receive any money</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 16 Nov 2021, 10:33 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nayem,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6357234306  Please note that the refund has been processed successfully from our side for the amount (SAR 45.00),  however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
<div>
<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3367002