Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 18:01:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Kuwait Bot:     Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 b
 usiness days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96555023816            09:44 PM, 16th Nov                     hi                    I requested for return one product ,but nobody contact me           09:45 PM, 16th Nov                     hi                    Hello           09:46 PM, 16th Nov                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           09:4
 9 PM, 16th Nov                     hi                    Hi           09:49 PM, 16th Nov                     hi                    I requested for return one product           09:50 PM, 16th Nov                     hi                    But nobody contacted me           09:50 PM, 16th Nov                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           09:50 PM, 16th Nov                     hi                    Ok 1 min           09:50 PM, 16th Nov                     hi                    Hi           09:52 PM, 16th Nov                     hi                    8111747195           09:52 PM, 16th Nov                   Abdulqader                   We request you to allow us for sometime to check your order.           09:52 PM, 16th Nov                     hi                    Only one item i requested for teturn           09:52 PM, 16th Nov                     hi                    
 Ok           09:52 PM, 16th Nov                   Abdulqader                   is this your phone number ( 96555023816 )           09:53 PM, 16th Nov                     hi                    Yes           09:53 PM, 16th Nov                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           09:54 PM, 16th Nov                     hi                    Please           09:54 PM, 16th Nov                   Abdulqader                   Is ther anything else may I assist you?           09:57 PM, 16th Nov                     hi                    No please arrange for return           09:58 PM, 16th Nov                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:59 PM, 16th Nov                     hi                    Thanks         
   10:00 PM, 16th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3381963