Subject: New Reply Received - Complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 14 Nov 2021 08:24:14 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Complain  Ticket comment <div dir="auto">Very disappointed your team didn't respond my emails I request so many times but no reply. </div>
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<div>On Thu, Nov 11, 2021, 2:17 PM Abdul samad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Please understand that item was not omax watch by mistake we returned wrong item to delivery boy. The item which we want to return is still with us. Please arrange return porcess again. </div>
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<div dir="ltr" class="gmail_attr">On Thu, Nov 11, 2021, 1:56 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Abdul Samad,<br><br>Thank you for reaching out to us.<br><br>​​Please note that according to Returns Tracking ID: SD003522879, we can see that your items were collected from you on 11/09/2021. The item ( Omax Womens Analog Silver Strap Watch - PMM03P76I ) is still with the courier and it generally takes 3-5 working days to deliver the items to our warehouse.<br><br>Once we receive the product in our warehouse, after we verify your returns, we will process your refund.<br><br>Feel free to get in touch with us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3348731