Subject: New Reply Received - Fwd: Your order invoice is attached
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 11:21:09 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Fwd: Your order invoice is attached  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
This js really bad and poor experience. </div>
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Im not asking for refund,  at least return it with voucher. </div>
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Hazem Mando<br>
Mob: +971 50 1396 414<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, November 12, 2021 3:17:40 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3353717] - Fwd: Your order invoice is attached
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<div style="margin-bottom:0.0001pt"><span dir="ltr" rel="tempredactor">HI Hazem,</span></div>
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<div style="margin-bottom:0.0001pt"><span rel="tempredactor" style="font-size:14px">We apologize for the inconvenience caused.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains
 why you cannot see a return option.</span></div>
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<div><span dir="ltr" rel="tempredactor" style="font-size:14px"> As per the policy, ( Juniors Glider Chair with Ottoman) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">We thank you for your understanding and cooperation.</span></div>
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<div><span rel="tempredactor" style="font-size:14px">Your friends,</span></div>
<div><span dir="ltr" rel="tempredactor" style="font-size:14px">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3353717