Subject: New Reply Received - Urgent / customer service complaint
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 10:09:51 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Urgent / customer service complaint  Ticket comment <div class="ydpf0d039afyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:13px">
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        <div dir="ltr">Reminder</div>
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<div>On Wednesday, November 3, 2021, 12:21:39 PM GMT+4, Muhammad Shiraz &lt;[email-masked]&gt; wrote:
                
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        <div dir="ltr">Dear concern,</div>
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<div dir="ltr">I have sent you all the details 100 times in the last two months. Now I am tired.</div>
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<div dir="ltr">Regards,</div>
<div dir="ltr">Shiraz</div>
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                    On Wednesday, November 3, 2021, 12:19:23 PM GMT+4, Splash &lt;[email-masked]&gt; wrote:
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3215933</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3215933<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Prince Malik : </div>
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<div dir="ltr">Hi Muhammad,<br><br>Thank you for your prompt response.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would request you to kindly confirm us the issue that you are still facing so that we can further assist you.</div>
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<div dir="ltr">We look forward to hearing from you.</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">The Support Team<br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3215933