Subject: Ticket Assigned - request for refund
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 12 Nov 2021 06:54:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  request for refund 
Good day. I’ve just made a purchase but something went wrong to my payment for some reason. Could you please refund the payment done for Order # 1612322946.
Attached herewith is a photo of my payment

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3353349