Subject: Ticket Assigned - Re:
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 06 Nov 2021 11:39:03 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re:  Just wanted to inform you that I will only be returning the pablosky shoes and not the tan ducchini ones as my friend has decided to keep the ducchini ones. 
Please proceed with the return request for the pablosky shoes.

Many thanks,
Nikita 

Sent from my iPhone

> On 05-Nov-2021, at 7:43 PM, SHOEMART <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
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> iPhone	Android
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> Women Men Girls Boys Accessories Offers
> We’ve received your return request.
> Hi Nikita Mehta, thank you for getting in touch with us. Here’s how your return 1001539210 for order 9510815857 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SHOEMART
> Mister Duchini Boys' Textured Floaters with Hook and Loop Closure
> Color: Brown
> Size: 36
> Quantity: 1
> AED 103
> 
> SHOEMART
> Pablosky Boys' Textured Floaters with Hook and Loop Closure
> Color: Grey
> Size: 35
> Quantity: 1
> AED 77
>  	
> Total	AED 180
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3322525