Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 05 Nov 2021 12:59:16 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">I said I want someone to call me is that hard to understand <br><br><div title="hw_signature">Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Wed, Nov 3, 2021, 12:27 PM<br>To: [email-masked]<br>Subject: Re: [#3162817] - need escalation<br>
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<div dir="ltr">Hi Yara,<br><br>Thank you for contacting us.</div>
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<div dir="ltr">We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have already escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">3162817:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3162817