Subject: Ticket Assigned - Conversation with abdulwahab
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 03 Nov 2021 11:44:48 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdulwahab abdulwahab                    Bot:  Hi again! Bot:  Please enter your name Customer:  abdulwahab Bot:  Hi Abdulwahab ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7309815016 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:56 PM, 30th Oct                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           04:56 PM, 30th Oct                
      abdulwahab                    Still didnt recieved my order           04:57 PM, 30th Oct                     abdulwahab                    I complained before tooo but nothing happened           04:57 PM, 30th Oct                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:58 PM, 30th Oct                     abdulwahab                    Ok           05:00 PM, 30th Oct                   Aya                   After checking the status of the order 7309815016 and tracking it with the shipping partner LMG according to the tracking number FC1028210002075 of your shipment, it turns out that the attempt to deliver to you was unsuccessful, so please provide us with an alternative contact number and confirm the delivery address to try to complete the delivery process successfully.           05:02 PM, 30th Oct                   Aya                   Is there anything else may I assist you?           05:06 
 PM, 30th Oct                   Aya                   Hi, I'm not getting a response from you. Are we still connected?           05:12 PM, 30th Oct                     abdulwahab                    Yes           05:14 PM, 30th Oct                     abdulwahab                    On this contact number i had got all my parcels           05:14 PM, 30th Oct                     abdulwahab                    Also from max i shopped a lot           05:15 PM, 30th Oct                     abdulwahab                    Other contact number is 66651510           05:16 PM, 30th Oct                     abdulwahab                    Now plz i urgently need my parcel           05:16 PM, 30th Oct                   Aya                   Therefore, please make sure that your contact number is active, because you will be contacted as soon as possible, because the shipping partner makes many attempts to deliver at different times to complete the delivery process successfully.           05:17 PM, 30th 
 Oct                   Aya                   Is there anything else may I assist you?           05:17 PM, 30th Oct                     abdulwahab                    Chnge ur shipping prtner i even not get a single call from them           05:19 PM, 30th Oct                     abdulwahab                    And also my ful address is mentioned they straight away can deliver           05:20 PM, 30th Oct                   Aya                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned team, and the necessary action will be taken as soon as possible and to ensure that this error is not repeated in the future.           05:23 PM, 30th Oct                   Aya                   we will contact you soon on ([email-masked])           05:23 PM, 30th Oct                   Aya                   Is there anything else may I assist you?           05:23 PM, 30th Oct                     abdulwahab   
                  Thnku           05:27 PM, 30th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3289792