Subject: New Reply Received - Wrong item
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 02 Nov 2021 09:16:16 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Wrong item  Ticket comment <div dir="auto">We didn't receive any return receipt from Aramex.We tried calling them several times but as per them  the return voucher number and reference number will be with baby shop.Please do the needful.its been more than 2 weeks I am following up with this.Please don't delay it any more</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Nov 1, 2021, 1:11 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Emely,</div>
<div><br></div>
</div>
<div dir="ltr">
<div>
<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Thank you for getting in touch with us.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div>
<span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We sincerely apologies for the inconvenience caused. However for us to check and investigate, we would need some more information.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span dir="ltr" rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Please provide us the return receipt which is handed over by collection agent as proof of collection of the items returned, so that we can assist you accordingly.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Looking forward to hearing from you.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div>
<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Your friends,</span><br>
</div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px' dir="ltr">The Support Team</span></div>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3254913