Subject: New Reply Received - Complain for Order # 6361823148 - Tracking # SD003375964
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 01 Nov 2021 13:16:19 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Complain for Order # 6361823148 - Tracking # SD003375964  Ticket comment <div>Hi,</div>
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<div>Thank you for your support and action… got my order delivered today.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI3MjkwMTc1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wBAoiWIT76nu6Q44m8xNyM9vpNqFUI-q4b_IWKY2JHU"><br>
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<div> Really appreciate your response. </div>
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<div>Regards,</div>
<div>Happy Customer.<br><br><div dir="rtl"><div style="text-align: start"><span style="text-align: right; background-color: rgba(255, 255, 255, 0)">سينت فروم ما آي فون &#128527;</span></div></div>
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<div>On 1 Nov 2021, at 2:20 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">Hi ​Osama <br><br>Thank you for contacting us.<br><br>We are truly sorry to hear that you were not assisted properly by our delivery partner. This is surely not the experience we want our customers to have when they shop with us. <br><br>We take matters like these very seriously. We have now forwarded the feedback to our concern team and they are surely going to take a strict action on this. <br><br>We’re on it - and we’ll do our best to sort this out quickly.You can also track the order via the Shipa website through the following link:<br><br>(<a href="https://shipa.com/track/" rel="noreferrer">https://shipa.com/track/</a>) Through the tracking number: (SD003375964)<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team</div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3298211