Subject: New Reply Received - Fwd: Gift card unable to use
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 23 Oct 2021 18:35:52 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Fwd: Gift card unable to use   Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)">
Here are the card details as you requested.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, October 23, 2021 2:48 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: Gift card unable to use
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2969361</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2969361<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Abdulqader Ahmed : </div>
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<div>Hi Inoka,<br>
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Thank you for getting in touch with us. <br>
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We would be happy to help you. However for us to check and investigate, we would need some more information. <br>
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Please provide us with more details to further assist you.<br>
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Also share the snapshots of the card details.<br>
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Looking forward to hear from you.<br>
<br>
Your friends,<br>
The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043270231862'>3ae2447d-7398-430e-91cc-c647ee10c1ad.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043270231863'>58dd190b-6577-4225-86c2-39b8ae9dabe8.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2969361