Subject: New Reply Received - Re: You haven't collected order number 9505826380
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 04:51:00 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: You haven't collected order number 9505826380  Ticket comment <div>Guys stop sending me emails !</div>
<div>I have no issues or any existing order delays</div>
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<div>You are addressing the wrong guy</div>
<div>The subject order is collected already, please close it in your system</div>
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<div>Stop sending me sms as well</div>
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<div>My order is already collected long ago!!!!</div>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 13 Oct 2021, at 06:46, Splash &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr"> Hi Huzaifa ,<br><br>Thanks for your prompt response.<br><br>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br><br>We really appreciate your understanding and cooperation. <br><br>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3193180